Core Media Group is committed to accurate, fair and responsible journalism across all of our media platforms.
We recognise that mistakes can happen. When they do, we take them seriously and act promptly to correct them.
Our commitment to accuracy
We aim to ensure that all published content is appropriately reviewed prior to publication. This includes editorial checks and verification suitable to the nature of the material.
If an error is identified, we will correct it as quickly as possible.
Article corrections
When a factual error is confirmed in written content:
- The article will be updated promptly.
- A clear correction note will be added where appropriate.
- Significant corrections will be made transparently.
We do not remove published articles without good reason. Corrections are made openly and responsibly.
Image corrections
If an image or caption is found to be inaccurate:
- The caption will be corrected promptly.
- The image may be replaced or removed if necessary.
- Where the error is significant, a correction note will be added.
We aim to ensure that images are clearly and accurately represented at all times.
Video and multimedia corrections
If an error is identified in video, audio, or multimedia content:
- The content may be updated, edited, or replaced where appropriate.
- If necessary, the original version may be removed.
- Significant corrections will be clearly communicated in the accompanying description or update note.
Complaints
We welcome feedback from readers, contributors and organisations.
If you believe something we have published is inaccurate, misleading, or unfair, please contact us with:
- The link to the content
- A clear explanation of your concern
- Any supporting information
We aim to acknowledge complaints within five working days and will investigate the matter promptly.
If you are not satisfied with our response, you may request that the matter be reviewed by a senior editor.
Editorial independence
Our editorial platforms operate independently from our commercial and corporate communications services. Complaints are handled impartially and without commercial influence.
Contact us
Email: info@coremediagroup.co.uk
Telephone: +44 (0) 1225941042
